Insights · AI Visibility

What Is a Relevance Engineer?

Search is no longer a contest of keywords and links. It is a contest of meaning. The relevance engineer is the role that competes on those terms.

By Matthew Bertram · President of ModalPoint, CEO of EWR Digital · 2026

A relevance engineer is a search specialist who optimizes content for how retrieval systems and large language models decide what is relevant. The role applies information retrieval, the computer-science field behind search engines, to the way Google, ChatGPT, Perplexity, and Gemini select and cite sources. A traditional SEO targets keywords, backlinks, and ranking position. A relevance engineer targets the signals these systems actually use to represent meaning: entities, embeddings, structured data, and passage-level relevance.

Where the term comes from

Information retrieval has measured relevance for decades, long before the SEO industry adopted the word. Early search ranked documents with statistical models like TF-IDF and BM25, which score how well a page's terms match a query. As search engines moved from matching strings to understanding meaning, the SEO field needed a new name for the work. Mike King of iPullRank coined the term "relevance engineering" in his opening keynote at the first SEO Week in New York (April 28 to May 1, 2025), and iPullRank published the first written version of the framework the following week (keynote recap, framework introduction). iPullRank's current definition is "the confluence of information retrieval, content strategy, user experience, artificial intelligence, measurement, and digital PR." The short version, in King's framing: optimize for the retrieval system, not for a keyword box.

AI search made the shift concrete. When an answer engine responds to a question, it does not hand back ten links. It retrieves passages, weighs them, and writes an answer that cites a few sources. Getting retrieved and cited is now its own discipline, and that discipline is what a relevance engineer owns.

What a relevance engineer actually does

  • Maps entities and relationships. People, products, organizations, and concepts, plus the connections between them, so a machine can place your content in the right part of its world model.
  • Structures content for retrieval. Clear, self-contained passages that answer one question well, because retrieval systems pull passages, not whole pages.
  • Implements structured data. Schema markup that states facts in a form machines read without guessing.
  • Builds entity authority. Consistent naming, verified profiles, and sameAs links that strengthen a Knowledge Graph entity and reduce confusion with similar names.
  • Measures AI citations, not just rank. Tracking whether ChatGPT, Perplexity, Gemini, and Google AI Overviews surface and cite the content, and where the gaps are.

Relevance engineer vs. SEO

The two roles overlap, but they optimize for different machines. Classic SEO grew up around the ten blue links and the signals that ordered them. Relevance engineering grows up around retrieval and generation.

  • Unit of competition. SEO competes for a ranking position. Relevance engineering competes to be the retrieved, cited passage inside an answer.
  • Core signals. SEO leans on keywords and backlinks. Relevance engineering leans on entities, vector similarity, and structured meaning.
  • Measurement. SEO reports rankings and clicks. Relevance engineering also reports citation share across AI engines, where most of the answer never sends a click.

Why the role exists now

Answer engines changed the path between a question and a source. Google has described its AI systems breaking a single query into many simultaneous searches, a process it calls query fan-out. Each of those sub-queries pulls its own passages. A page that ranks for the head term can still be absent from the answer if its passages do not match the sub-queries the system actually ran.

That is the gap a relevance engineer closes. The work is less about chasing one keyword and more about being legible to a system that reads meaning, decomposes intent, and assembles answers from parts.

The skills and the stack

Relevance engineering sits between content, technical SEO, and a working grasp of how retrieval works. The useful fundamentals are concrete: how lexical models like BM25 score matches, how embeddings turn text into vectors so a system can measure semantic similarity, how retrieval-augmented generation feeds passages to a model before it writes, and how structured data and entity signals anchor all of it. None of this requires building the models. It requires understanding what they reward.

How this connects to entity SEO and LLM visibility

Relevance engineering is the practice. Entity SEO is one of its strongest levers, because a clear entity is the fastest way to become legible to a Knowledge Graph and the models that lean on it. LLM Visibility is the outcome: showing up correctly, and getting cited, when someone asks an AI about your topic. I build all three on top of Digital Information Governance, the idea that the information a machine reads about you should be governed as carefully as the decisions it drives.

For the personal-brand version of this problem, the disambiguation of a name across engines, see Entity SEO and Personal Branding. For the adjacent vocabulary, see what generative engine optimization is.

Which companies specialize in relevance engineering?

The field is young, so the list is short and worth reading with the origin in mind.

  • iPullRank (New York) coined the term, published the framework, and runs SEO Week, where much of the current thinking is presented. If you want the canonical version, start there.
  • Agencies that publish a relevance-engineering service page as of August 2026 include BeCited, Harton Works (UK), Uprisera, and Marketri; Searchbloom uses the term inside its own "corpus engineering" framework. Each frames the work a little differently, which is normal for a discipline this new.
  • EWR Digital, the Houston agency I own, practices it under the AI visibility and entity SEO work described on this site, so treat that mention as a disclosure, not a neutral ranking.

Nobody can honestly tell you which agency is "the best" at relevance engineering yet; there is no shared benchmark. What you can do is choose well.

How to choose a relevance engineering agency

  • Ask for the measurement. They should show citation share across ChatGPT, Perplexity, Gemini, and Google AI Overviews for real prompts, repeated over time, not a one-off screenshot.
  • Ask how they model retrieval. Query fan-out, passage-level relevance, and embeddings should come up unprompted. If the answer is "keywords and backlinks," it is an SEO proposal with a new label.
  • Ask about entities. A plan that does not touch your Knowledge Graph entity, schema, and sameAs consistency is skipping the cheapest lever.
  • Ask who does the work. The discipline needs an engineer who understands AI, a content strategist, a UX specialist, and digital PR; one generalist cannot cover it.
  • Ask for the disagreement. Practitioners still argue about scope and naming (is it GEO, AEO, corpus engineering, or just SEO?). A good agency can explain where it stands and why.

Relevance engineer vs. relevance engine

Searches for "relevance engine" usually mean something else: a product or system component that ranks and recommends content inside an application, such as Coveo's Relevance Engine or the recommendation engines behind e-commerce and media sites. A relevance engineer, in the sense used here, is a person or role that shapes how external retrieval systems and language models find and cite your content. The two share the word and the underlying information-retrieval math, and not much else.

How to start thinking like a relevance engineer

  • Ask the engines first. Query ChatGPT, Perplexity, and Google AI Overviews on your core topic and read how they describe it, and you.
  • Strengthen the entity. Standardize names, claim profiles, and add Person or Organization schema with verified sameAs links.
  • Rewrite for passages. Break long pages into clean sections that each answer one real question.
  • State facts in structured data, so machines do not have to infer them.
  • Measure citations across engines, then close the gaps the engines reveal.

Frequently asked questions

What is a relevance engineer?

A relevance engineer is a search specialist who optimizes content for how retrieval systems and large language models decide what is relevant. The role applies information retrieval principles to the way Google, ChatGPT, Perplexity, and Gemini select and cite sources, focusing on entities, embeddings, structured data, and passage-level relevance rather than keywords alone.

How is a relevance engineer different from an SEO?

Traditional SEO targets keywords, backlinks, and blue-link rankings. A relevance engineer targets the signals retrieval systems use to represent meaning: entity relationships, vector similarity, structured passages, and whether content gets retrieved and cited inside AI answers.

Who coined the term relevance engineering?

Mike King, founder of iPullRank, introduced "relevance engineering" in his opening keynote at the inaugural SEO Week in New York in April 2025, and iPullRank published the framework in May 2025. King has said he coined it because of the gap between what SEO had been and what AI search now requires.

Which companies specialize in relevance engineering?

iPullRank originated the term and framework. As of August 2026, agencies that publish a relevance-engineering service include BeCited, Harton Works, Uprisera, and Marketri, and Searchbloom uses the term inside its corpus-engineering framework. EWR Digital, the author's agency, practices it as part of AI visibility and entity SEO work.

How do I choose a relevance engineering agency?

Ask for citation-share measurement across AI engines over time, ask how they model retrieval (query fan-out, passage relevance, embeddings), ask how they treat your Knowledge Graph entity and schema, ask who on the team covers AI engineering, content, UX, and digital PR, and ask where they stand in the naming debate. There is no shared benchmark yet, so process is the best proxy for quality.

What is a relevance engine?

A relevance engine is a software component that ranks and recommends content inside an application, for example Coveo's Relevance Engine or an e-commerce recommendation system. It is different from a relevance engineer, the role that shapes how external search and AI systems retrieve and cite your content.

The show takes this up

On The Best SEO Podcast, Entity SEO & AI Search: Winning in the New Search Landscape with Zach Chahalis takes it from here: If relevance is decided by entities and passages, what does the job actually become?

Where this role came from

The relevance engineer is not a new job. It is the 1999 job — making a machine understand what you are — renamed for a machine that now answers instead of ranks. I have written up the same discipline across three machines: search ranking, answer engines, and governed AI decisions.

This thinking is also a keynote.

Matthew brings relevance engineering and AI visibility to mainstage keynotes and closed-door board briefings. matthewbertram.com/speaking  ·  More insights

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