Your next buyer may never see your homepage. They will ask an AI which company to trust, and act on the answer. AI SEO decides whether that answer names you.
By Matthew Bertram · President of ModalPoint, CEO of EWR Digital · 2026
AI SEO is the practice of getting your company surfaced and cited inside AI-generated answers from ChatGPT, Perplexity, Gemini, and Google AI Overviews. Traditional SEO earned a ranking on a page of links. AI SEO earns a mention inside the answer itself, where a model has already decided which two or three companies are worth naming. For a CEO, the question is simple: when a buyer asks an AI about your category, does your company come up, and is what the model says about you correct?
The path from question to vendor has shortened. A buyer used to search, scan ten links, and visit a few sites. Now they ask an assistant and get a written answer with a short list of names and a few citations. More of those queries end without a click to anyone. The decision happens inside the answer.
That moves the stakes up the org chart. If a model leaves you out of its shortlist, you are out of the deal before a salesperson is involved. If it describes you with stale or wrong information, that becomes the buyer's first impression. Neither problem is fixed by the marketing tactics most teams still run. It is a visibility and accuracy problem, and it belongs on the same agenda as any other channel that drives pipeline.
The two overlap, and good traditional SEO still helps. The difference is the target. Traditional SEO optimizes for a search engine ranking pages by keywords and links. AI SEO optimizes for a system that reads meaning, retrieves passages, and writes an answer that cites a few sources. One competes for a click. The other competes to be the named source, where often there is no click at all. The work that wins is the work that makes you legible and trustworthy to the model, which is the focus of LLM search optimization.
If your team cannot answer the first question with evidence, that is the place to start. Visibility in AI search is earned the same way trust always was, through clarity, authority, and consistency. The engines just read it differently now.
Matthew brings AI search visibility and governance to mainstage keynotes and closed-door board briefings. Check availability → · More insights