Insights · AI Visibility

What Is a Relevance Engineer?

Search is no longer a contest of keywords and links. It is a contest of meaning. The relevance engineer is the role that competes on those terms.

By Matthew Bertram · President of ModalPoint, CEO of EWR Digital · 2026

A relevance engineer is a search specialist who optimizes content for how retrieval systems and large language models decide what is relevant. The role applies information retrieval, the computer-science field behind search engines, to the way Google, ChatGPT, Perplexity, and Gemini select and cite sources. A traditional SEO targets keywords, backlinks, and ranking position. A relevance engineer targets the signals these systems actually use to represent meaning: entities, embeddings, structured data, and passage-level relevance.

Where the term comes from

Information retrieval has measured relevance for decades, long before the SEO industry adopted the word. Early search ranked documents with statistical models like TF-IDF and BM25, which score how well a page's terms match a query. As search engines moved from matching strings to understanding meaning, practitioners in the SEO field, including iPullRank's Mike King, began reframing the work as relevance engineering: optimizing for the retrieval system, not for a keyword box.

AI search made the shift concrete. When an answer engine responds to a question, it does not hand back ten links. It retrieves passages, weighs them, and writes an answer that cites a few sources. Getting retrieved and cited is now its own discipline, and that discipline is what a relevance engineer owns.

What a relevance engineer actually does

  • Maps entities and relationships. People, products, organizations, and concepts, plus the connections between them, so a machine can place your content in the right part of its world model.
  • Structures content for retrieval. Clear, self-contained passages that answer one question well, because retrieval systems pull passages, not whole pages.
  • Implements structured data. Schema markup that states facts in a form machines read without guessing.
  • Builds entity authority. Consistent naming, verified profiles, and sameAs links that strengthen a Knowledge Graph entity and reduce confusion with similar names.
  • Measures AI citations, not just rank. Tracking whether ChatGPT, Perplexity, Gemini, and Google AI Overviews surface and cite the content, and where the gaps are.

Relevance engineer vs. SEO

The two roles overlap, but they optimize for different machines. Classic SEO grew up around the ten blue links and the signals that ordered them. Relevance engineering grows up around retrieval and generation.

  • Unit of competition. SEO competes for a ranking position. Relevance engineering competes to be the retrieved, cited passage inside an answer.
  • Core signals. SEO leans on keywords and backlinks. Relevance engineering leans on entities, vector similarity, and structured meaning.
  • Measurement. SEO reports rankings and clicks. Relevance engineering also reports citation share across AI engines, where most of the answer never sends a click.

Why the role exists now

Answer engines changed the path between a question and a source. Google has described its AI systems breaking a single query into many simultaneous searches, a process it calls query fan-out. Each of those sub-queries pulls its own passages. A page that ranks for the head term can still be absent from the answer if its passages do not match the sub-queries the system actually ran.

That is the gap a relevance engineer closes. The work is less about chasing one keyword and more about being legible to a system that reads meaning, decomposes intent, and assembles answers from parts.

The skills and the stack

Relevance engineering sits between content, technical SEO, and a working grasp of how retrieval works. The useful fundamentals are concrete: how lexical models like BM25 score matches, how embeddings turn text into vectors so a system can measure semantic similarity, how retrieval-augmented generation feeds passages to a model before it writes, and how structured data and entity signals anchor all of it. None of this requires building the models. It requires understanding what they reward.

How this connects to entity SEO and LLM visibility

Relevance engineering is the practice. Entity SEO is one of its strongest levers, because a clear entity is the fastest way to become legible to a Knowledge Graph and the models that lean on it. LLM Visibility is the outcome: showing up correctly, and getting cited, when someone asks an AI about your topic. I build all three on top of Digital Information Governance, the idea that the information a machine reads about you should be governed as carefully as the decisions it drives.

For the personal-brand version of this problem, the disambiguation of a name across engines, see Entity SEO and Personal Branding.

How to start thinking like a relevance engineer

  • Ask the engines first. Query ChatGPT, Perplexity, and Google AI Overviews on your core topic and read how they describe it, and you.
  • Strengthen the entity. Standardize names, claim profiles, and add Person or Organization schema with verified sameAs links.
  • Rewrite for passages. Break long pages into clean sections that each answer one real question.
  • State facts in structured data, so machines do not have to infer them.
  • Measure citations across engines, then close the gaps the engines reveal.
This thinking is also a keynote.

Matthew brings relevance engineering and AI visibility to mainstage keynotes and closed-door board briefings. Check availability →  ·  More insights

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